MyCubanStore.com
 
MyCubanStore.com
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Important!


We currently upgraded our site to this new system on 6/21/2010 if you have order previous to this date you will not see their status on this page you can send an email to support@mycubanstore.com to get your order status


For orders placed after 6/21/2010 12:00pm
Log in the customer center to see an updated status of your orders as well as information on previous orders.
Click here to login to the Customer Center

You may access your order shipment status and tracking information by clicking on the tracking number link in your shipping confirmation email.
To estimate order processing and deliver please consider:



  • Takes up to 24 hours before tracking information is update by USPS, UPS or FEDEX
  • Credit card verification / approval must be made prior to processing your order. For security purposes and as a protection to our customers, we will not ship orders unless all billing information is correct. If you should receive an email requesting order verification, please follow in the instructions as stated in the email to verify your order. We reserve the right to cancel an order if verification is not received within 48 business hours.
  • All orders are shipped during business days (Mondays through Fridays, excluding holidays).
  • Any other order entered after 3:00pm eastern time will be processed the next business day.
  • When using free shipping we will determine the most cost efficient shipping carrier for your order. The shipping carriers that may be used to ship your order is either U.S. Postal Service (USPS), UPS or FedEx.
  • Delivery dates are not guaranteed in the event of service interruptions or failures caused by events beyond the control of mycubanstore.com. These interruptions include, but are not limited to, delays caused by service interruptions, inclement weather, transportation system, shipping carrier or cardholder's credit card bank delays.
  • Once your order is billed and shipped, we will send an email confirmation with shipment and tracking details.