Mycubanstore.com
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FAQ

1. Do you have a physical store in Miami?

2. Do you have a catalog?

3. What is your return policy?

4. How fast do you ship your products?

5. Are your clothing American sizes?

6. Where are you products manufactured?

7. I live in Miami can I go to your warehouse to buy or return a product?

8. Do you sell merchandize made in Cuba?

9. Can you manufacture a custom shirt for me?

10. Can you do custom embroidery?

11. Can I get a discount for wholesale purchases?

12. Do you ship internationally?

13. I found an item I like but you do not have my size, why?

14. I want to send a present to a friend and I would like for you not to include the cost can you do that?

15.Which fabric is right for me?

16. FREE Shipping FAQ

 


ANSWERS


1. No we do not have a physical store in Miami. We are a 100% online retail store. If you preferred to contact us directly dial 1-800-657-0292.

2. We do not have a catalog at this time all our products can be found online.

3. We have a 365 day return policy as long as the merchandize is not used and has all the original tags. Click here to read our return policy.

4. We ship daily upon availability of the inventory. If the item is in stock we ship your order the same day.

5. Yes our clothing all have American sizes. Please visit our sizing page for more info.

6. Our products are manufactured with very high quality in the United States, Mexico, and China.

7. Our policy is a 100% online retail store and our warehouse does not permit for retail local traffic.

8. We do not sell any merchandize made in Cuba. It is illegal to do trading with Cuba.

9. Yes we can manufacture custom shirts for large orders. The total minimum order must be at least 100 shirts.

10. We do custom embroidery. The total minimum order must be at least 6 shirts.

11. Yes we provide discounts for wholesale purchases. Discounts will be assigned individually please contact us with your inquiry.

12. Yes we do ship internationally. However we may require to verify your order prior to ship.

13. Sometime there are various reasons why we do not have an item in your size. In the case of larger sizes e.g. 3X and 4X some manufacturers do not make them. In the case of “Final Sale Items” all the sizes might not be available. Also, due to the popularity of our shirts, some items are sold even before we receive the inventory and we need to restock. Restocking can take longer if the shirt was manufacture outside the United States. Most of the time we carry a large size inventory in all our products.

14. Yes. We send all our products with packing slips not invoices or receipts therefore all our orders go without the pricing information.

15. Please find this guide to help you choose the right fabric.

Fabric Description  Items
100% Cotton Very strong canvas like cotton, these shirts are the heavy weight guayabera shirts. Machine washable.  These shirts are great for afternoon shirts or to take with you on your next vacation.

 

2323
2324
100% Pima Cotton Known as the finest cotton because of its long staple, this Egyptian pima cotton is a very soft, light and durable. Dry Cleaning is suggested. Our pima cotton guayabera shirts are very well suited for any event in a no too hot climate. With warm soft colors these shirts are one of our customers favorites items.

Get your guayabera in 100% pima cotton today by choosing from a big variety of colors and patterns, yes we have guayabera shirts with stripes and unique patterns. They make a great gift to that friend or family who already owns and enjoy these shirts because most likely he does not have one like this.

Check the whole pima cotton selection by clicking here

2361-2362
2359-2360
2357-2358
2352-2353
2351-2354
 2350NAVY
2350LTBLUE 2349NAVY
2349LTBLUE 2341EARTH
2341BL 2340WHBLK
2340WHBL 2331
2330
Irish Linen Irish linen is the best linen available and is thicker than the Chinese linen or linen  guayabera shirts. Dry Cleaning is suggested.  Choose our Chinese linen shirts for that very special event and to have a very nice quality guayabera shirt.

Check our entire Irish Linen Guayaberas collection by clicking here
 

2326
2316
2318
 
Linen or Chinese linen A material made from the fibers of the flax plant, linen is the guayabera shirt traditional fabric of choice for its freshness and light weight. Dry Cleaning is suggested.

Very well suited for a outdoor party or event, if you are looking for a special shirt for a beach wedding the linen guayabera shirts are your best choice.

Check our entire linen collection here.
 

1010
1011
2263
2264 499beige
Poly/Cotton The poly  / cotton guayaberas are our value priced guayaberas, they are strong long lasting shirts. Machine washable. These guayaberas also have very colorful designs and patterns. they are use at restaurants and hotels as uniforms.

Click here to see the entire collection

2328
2sz1267lt
z2s4569
2309
2308
2267
2268


 

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Mycubanstore.com customers are offered an introductory $15 rebate for their Shipping Charge. Once active, customers can also take advantage of free shipping rebates on future Mycubanstore.com orders, and orders at over 1,000 other online merchants.   

3.  How do I get cash-back on the MyCubanStore.com purchase I made the day I joined?

 When you sign up with FreeShipping.com, you’ll receive information on your bonus rebates in your “welcome” e-mail along with instructions on claiming the initial rebate.  If you have any other questions, please contact FreeShipping.com’s Customer Care Group at any time.

 4.  How can I contact FreeShipping.com?

 FreeShipping.com may be contacted via e-mail at customercare@freeshipping.com or by phone at 1-800-869-5597 for live assistance day or night.

 5.  How are Freeshipping.com and MyCubanStore.com related?

FreeShipping.com is a partner of MyCubanStore.com and is a gateway to great offers!  MyCubanStore.com simply introduces FreeShipping.com’s offer to its customers.   

IMPORTANT:   MyCubanStore.com does not share any customer information or credit card data with FreeShipping.com.  Any personal information that FreeShipping.com collects has been provided exclusively by you, the customer, when you signed-up. 

 

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